JSVV SOLS LLC
GIS Specialist
Atlanta, GA - Contracted
Role: GIS IT Support Specialist
Work Location: GA (Possibility for 100% remote or Hybrid)
Duration: Long Term
Responsibilities:
Work Location: GA (Possibility for 100% remote or Hybrid)
Duration: Long Term
Responsibilities:
- Acts as 1st line/tier of GIS technical support for GDOT
- Validates operation of virtual ArcGIS Desktop and ArcGIS Pro environments and enterprise GIS applications
- Provides excellent customer service, follow-up, and follow-through to address customer concerns or
needs, acts as a customer liaison. - Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions,
consults with Esri support as needed. - Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be
more productive with GIS. - Develops, updates, or maintains system/technical documentation as needed.
- Performs a variety of special projects and assignments and provides on-call support as needed.
- Develops GDOT GIS User Group, resources, and assists in training material creation.
